Frequently Asked Questions

We would be happy to answer any questions you have about the Clinical Center. We have tried to address some of the most common questions here. If you have others, please ask.

Do I have to be an SIU student to use the Clinical Center?

No. The Clinical Center is open to the general public as well as to members of the SIUC community.

Who provides services?

The majority of the services are provided by clinicians-in-training who are supervised by faculty or Clinical Center staff.  Your needs will be carefully reviewed and matched with an appropriate clinician to provide you with the best service possible.

Can I get help without anyone knowing?

We are committed to protecting and maintaining your confidentiality. No information about you or the service you receive will be released without your written permission unless it is required by law.

Does the Clinical Center charge fees?

Yes, the Clinical Center does charge fees. However, because of our educational and research missions, they are much lower than those charged by most other health-care practitioners. A sliding fee scale provides an additional reduction in fees for those with limited incomes. You can call the receptionist (618/453-2361) for more information about the cost of a particular service.

How can I get help?

The best ways to initiate services or to find out more about the services offered at the Clinical Center are to call the receptionist (618/453-2361) or come see us on campus in Wham 141. We ask that the person who will be receiving services makes the request for services. In the case of a minor child, their parent or legal guardian should contact us. During this first contact we will ask you for some basic information (name, address, phone number, etc.). Depending on the services you are interested in you may be scheduled for a screening or intake interview.

Last Updated on Monday, 05 October 2009 21:15